Text Messaging Privacy Policy

1. Information We Collect

When you communicate with CTS Travel through text messaging, we may collect and retain information such as:

• Your mobile telephone number
• Your name and contact information
• The content of text messages exchanged with us
• Information you provide regarding your travel plans, reservations, or inquiries
• The date and time of messages

We use this information only as reasonably necessary to communicate with you and provide our services.

2. How We Use Text Messaging Information

We may use information collected through text messaging to:

• Respond to questions and requests
• Provide information regarding travel services, reservations, and itineraries
• Send appointment, reservation, or travel-related reminders
• Provide customer service
• Send promotional or marketing messages when you have provided the appropriate consent
• Maintain records of communications and improve our services

3. Text Message Consent

By providing your mobile telephone number and agreeing to receive text messages from CTS Travel, you consent to receive text messages from us at the number provided.

Consent to receive marketing text messages is not a condition of purchasing any goods or services .

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

4. Opting Out

You may opt out of receiving text messages at any time by replying STOP to a message from CTS Travel.

After you send STOP, you may receive a confirmation message acknowledging your request. You will no longer receive marketing text messages from us unless you subsequently provide consent to receive them again.

You may also contact CTS Travel directly to request removal from our text messaging list.

5. Help

For assistance with text messaging, reply HELP to one of our text messages or contact CTS Travel directly.

6. Sharing of Mobile Information

CTS Travel does not sell or rent your mobile telephone number or text messaging information to third parties for their own marketing purposes .

We may share information with service providers that help us operate our business and text messaging services, such as telecommunications, messaging, customer relationship management, reservation, or technology providers. These providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or safety.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic communication or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain text messaging information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, or enforce our agreements.

9. Children's Privacy

Our text messaging services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our text messaging program.

10. Changes to This Policy

We may update this Text Messaging Privacy Policy from time to time. Any changes will be posted or otherwise made available through our normal business communications.

11. Contact Us

If you have questions about this Text Messaging Privacy Policy or how CTS Travel handles your information, please contact us: